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U Service  

 

DSRE is one of the country’s most knowledgeable property consultant companies with a reputation for exceedingclient expectations. You can be sure that your property will reach the widest audience possible.

We offer the highest standard of service to our clients, and knowledge allows DSRE to create value to maximiser reurns from your property. Our experienced and professional staff will provide full sales support from initial valuing and marketing, right through to exchange and completion.

Our office has an enviable reputation for attracting and offering a range of the best properties in the area for sale, and in combination with properties across all price thresholds to suit the full range of buyers within the market.

A key to our success is the superb quality of our marketing material. We advertise in state wide and regional newspapers, utilise the top three internet property search engines, and optimise maximum potential from our own website. For discerning clients we areable to tailor a marketing program unique to their property needs.

As a result of U Service, customers who completed our survey stated they were completely satisfied with our levelsof service. This is the prime difference DSRE has when compared with other realestate firms. These are the results that are possible with U Service.

  

As your Trusted Advisor,I will use my specialized knowledge and training to help make sense of the complex home buying and selling process. I will listen to your goals, and recommend the right resources to help you reach them.

As your Skilled Negotiator,I will effectively manage the buying and selling process to help you achieve your goals. I will be committed to helping you get the best possible price, with the most favourable terms, in the shortest period of time.

As your Expert Facilitator,I will endeavour to make favourable outcomes happen for you. I will work to put sales together that stay together. I will offer you outstanding customer service, my personal expertise and a range of quality real estate resources, be it relocation, mortgage or financial services.  

  

Through U Service, I Will: 

  

Listen To Your Needs. I will deliver a service experience based on your needs and desires.

Establish Clear Expectations. I will explain the roles I play in the sale of your home and how we will work together.

Commit in Writing. I will sign a service commitment as my promise to deliver on those expectations.

Come to U Service. Where we will always meet you at a time and place where it is convenient to you.

Solicit Your Feedback. You will receive a survey to complete after the transaction. This enables you to measure and evaluate my performance.

 

Our U Service Guarantees

- ServiceCommitment

- OurCommitment, Your Evaluation

  

My Role as Your Agent

-Representing you as a Buyer

-Representing you as a Seller

 

Properties marketed for sale or rental, are typically uploaded on the web sites within a few hours of instructions being received, and we receive dozens of genuine enquiries every week. We were quick to recognise the advantages of digital imagery and in this respect, digital photographs of properties for sale and rental are taken and utilised in colour both on the internet and on our printed brochures. We have always prided ourselves in being able to produce informative literature of a very high standard.

Whether youare selling or renting, you can be assured that a trained member of our team will accompany all viewings. If you are buying or selling, we can help you appoint a local solicitor (if required) to handle the conveyance process for you, and we can provide you with the names of surveyors and specialist companies you may need to complete your purchase or sale, together with the likely cost sassociated with your requirements.

 

By effective liaising with solicitors and lending institutions, the smooth progress of your sale, purchase or rental is monitored from offer stage to completion. The hardest part of any transaction is often ensuring that the progress is smooth between the time of offer and exchange of contracts. Getting the paperwork right on a rental is imperative, if the safe and efficient rental of yourproperty is to be ensured. As a member of the Real Estate Institute, we are kept abreast of any changes in legislation that affect the sale, purchase or rental of your property.

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